FAQ – frequently asked questions
Where does SafranContor saffron comes from?
We buy the saffron directly from producers in Persia and in Kashmir. To the producers we have long-standing good relations and can pre-harvest influence cultivation methods and quality.
Can I place my order via phone?
Yes. Simply call us at: +49 172 5212425. We only need your address and send you your order via payment on delivery.
How do I recycle the aroma bag environmentally friendly?
Please dispose of the aroma bag using the German dual recycling system (yellow bin/yellow sack) or a suitable recycling system of your country.
How do I pay for SafranContor?
Here you will find all information about payment: Payment
How much is the shipping?
Here you will find all information about shipping costs and delivery: Delivery charges & times
I want to bestow someone and have a different delivery address.
We will send your order to the address you specify. Simply enter this on the order form.
I want to return an order. How does this work?
We gladly accept unused goods back in the original packaging. Please send it to:
Niederwarthaer Straße 11