FAQ – frequently asked questions

Where does SafranContor saffron comes from?

We buy the saffron directly from producers in Persia and in Kashmir. To the producers we have long-standing good relations and can pre-harvest influence cultivation methods and quality.

Can I place my order via phone?

Yes. Simply call us at: +49 172 5212425. We only need your address and send you your order via payment on delivery.

How do I recycle the aroma bag environmentally friendly?

Please dispose of the aroma bag using the German dual recycling system (yellow bin/yellow sack) or a suitable recycling system of your country.

How do I pay for SafranContor?

Here you will find all information about payment: Payment

How much is the shipping?

Here you will find all information about shipping costs and delivery: Delivery charges & times

I want to bestow someone and have a different delivery address.

We will send your order to the address you specify. Simply enter this on the order form.

I want to return an order. How does this work?

We gladly accept unused goods back in the original packaging. Please send it to:

safranContor GmbH
Niederwarthaer Straße 11
01665 Klipphausen