Frequently asked Questions

Frequently asked Questions

Where does SafranContor saffron comes from?

We buy the saffron directly from producers in Persia and in Kashmir. To the producers we have long-standing good relations and can pre-harvest influence cultivation methods and quality.

Can I place my order via phone?

Yes. Simply call us at: +49 172 5212425. We only need your address and send you your order via payment on delivery.

How do I recycle the aroma bag environmentally friendly?

Please dispose of the aroma bag using the German dual recycling system (yellow bin/yellow sack) or a suitable recycling system of your country.

How do I pay for SafranContor?

You can pay us by PayPal, bank transfer or cash on delivery. Please note that for payment by cash a fee of 7.00 Euro will be charged.

How much is the shipping?

We ship free within Germany.

The shipping to Austria costs 10,00 Euro. The shipment to Switzerland costs 15,00 Euro.

From an order value of 150,00 Euro the shipping is basically free. There is no minimum order size.

I want to bestow someone and have a different delivery address. Is the?

We will send your order to the address you specify. Simply enter this on the order form.

I want to return an order. How does this work?

We gladly accept unused goods back in the original packaging. Please send email to:

safrancontor.de
Niederwarthaer Straße 11
01665 Klipphausen
Germany